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Frequently Asked Questions
Pre-Purchase & Fitment
Can you help me find the right parts?
Can you help me find the right parts?
Yes. Share your engine brand/model, horsepower, and serial number if available. We’ll verify OEM fitment (propellers, thermostats, fuel filters, maintenance kits, etc.).
Do you stock these motors/parts?
Do you stock these motors/parts?
Small parts and outboards are usually in stock; if unforeseen delays occur, we will confirm ETA once you contact us or place an order.
Orders & Shipping
How are outboards shipped?
How are outboards shipped?
Outboards usually ship via freight (8 HP-30 HP). The carrier schedules a delivery appointment; adult signature required. Inspect the crate and note any damage with the driver before signing.
When will I get tracking?
When will I get tracking?
We email tracking as soon as your order ships. Didn’t get it? Check spam or contact us with your order #.
Do you ship to Alaska/Hawaii or internationally?
Do you ship to Alaska/Hawaii or internationally?
Some brands have manufacturer restrictions (e.g., to Hawaii). International may be possible for select items—contact us for options.
Returns & Warranty
What’s your return policy?
What’s your return policy?
New/unused items may be eligible—see our Return Policy.
Warranty & Service
Warranty & Service
Engines/OEM parts are covered by manufacturer warranty. We’ll help troubleshoot and guide you to an authorized service center if in-person work is needed. Keep your serial # and proof of purchase.
Payments & Financing
What payment options do you accept?
What payment options do you accept?
Major credit/debit cards, Apple Pay, Google Pay, and PayPal at checkout.
Do you offer financing?
Do you offer financing?
Yes—we offer buy now, pay later through Shop Pay or traditional financing through partners like Sheffield Financial on certain brands. Simple application and no prepayment penalties. Contact Us for More Details
Local & Pickup
Can I pick up locally?
Can I pick up locally?
Possible for select items—ask us and we’ll check timing/inventory.